Service Clients

Shipment

1. We provide our customers with fast and pleasant commercial transportation processing. International Air EMS International Express Company, DHL, TNT. The delivery time depends on the destination. Please confirm your shipping address before paying for, it's better to leave the phone number for contact. Back Enter a valid email address and verify your email after purchasing updated information.
2. Items are normally dispatched within 3 days of payment cleared (payment on Saturday, Sunday and most holidays). 3 After the parcel is received, we will send the tracking number to you, if applicable. The transmission time of a parcel normally takes 7 to 14 days, depending on the destination, public holidays and factors beyond the control of the postal service. If there is a little delay, please be more patient.

Return policy
Returns or exchanges are permitted, provided the customer has purchased the product through the website and within 30 days from the date of receipt. Please contact us if you need to return or exchange. All packages should be sent as the delivery address: US Confirmation Mail, UPS, or Federal Express. Via a traceable method We are not responsible for packages lost in transit. Once the return has been received, please allow a maximum of 5 business days to complete your return or exchange.
Order
After placing an order, please check your email for confirmation, which will be emailed to you. It will take 7-9 business days to arrive at your doorstep. In addition, we will have two days for processing and delivery. Within 24-48 hours, we will send you a tracking number when you receive your order.
Cancellation order
Cancellation must be requested before the order is shipped. Since we process as quickly as possible within 6-8 hours of placing the order, we may not always be able to cancel an order. Hope you understand this important point. Once the order has been dispatched, it will be treated as a cancellation request in accordance with the return policy. If you cancel the order before it is shipped, we will make a provision. An amount of 15% hope you can understand this important point.
Refund policy

1. We only allow full refund for items which have some problems caused by us.
2. If the return package does not include all supplied accessories and spare parts, the cost of accessories and parts will be deducted from the total product price and can only guarantee a partial refund.
3. If for any reason the size, color or refund matches the "difference", the delivery charge will be deducted from the total product price.